The National Pension System (NPS) is a government-backed pension scheme regulated by the Pension Fund Regulatory and Development Authority (PFRDA). It allows individuals to build a retirement corpus through systematic contributions. For any queries related to the NPS Customer Care Number, the scheme provides robust customer support through NSDL CRA, toll-free helplines, and the Central Grievance Management System (CGMS).
NPS customer care services are designed to assist account holders with queries regarding account opening, contributions, withdrawals, and grievances. The NPS system is managed by Central Recordkeeping Agencies (CRAs) like NSDL e-Gov and KFintech, which maintain customer records and offer assistance through various channels.
The National Pension System (NPS) was introduced by the Indian government to provide a stable income source post-retirement. It allows individuals to make systematic contributions and choose investment options. The funds are managed by designated Pension Fund Managers (PFMs) under PFRDA regulations.
NPS is open to:
NPS offers two account types:
An NPS account can be opened both online and offline:
NPS customer care services help subscribers resolve issues related to account management, contributions, withdrawals, and grievances. The support team assists through helplines, email support, and online portals.
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NSDL CRA (National Securities Depository Limited – Central Recordkeeping Agency) is the first and leading record-keeping agency for NPS. It manages accounts, provides digital services, and offers customer support.
The CGMS is a unified platform that allows NPS subscribers to register and track grievances. Complaints can be filed through:
CRAs are responsible for maintaining NPS subscriber records. The two primary CRAs are:
Subscribers can file complaints through:
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The NPS Customer Care Number is essential for subscribers seeking assistance with account management, contributions, and grievances. With dedicated support channels through NSDL CRA, KFintech CRA, and the Central Grievance Management System (CGMS), NPS ensures seamless service for its subscribers. Always keep the NPS toll-free number handy for quick assistance.
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The toll-free NPS helpline number is 1800-110-708 for general inquiries.
You can call 1800-222-080 or email [email protected] for assistance.
You can check your NPS balance online through the NPS CRA portal or via SMS.
No, changes in fund managers must be done via the NPS portal or by submitting a request at a PoP center.
Subscribers can raise grievances through the CGMS portal, helpline numbers, or via email to NSDL/KFintech CRA.
PRAN (Permanent Retirement Account Number) is your unique NPS ID. You can retrieve it through NPS login portals or by contacting customer care.
Most grievances are addressed within 30 days, depending on the complexity of the issue.
Yes, NRIs can contact NSDL/KFintech customer care via email or toll-free numbers.
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